Privacy Policy

1. Who we are and what this policy covers
Nudravax Sp. z o.o. acts as the data controller for personal data processed in connection with our websites, products, and support channels. This notice explains what we collect, why we use it, how long we keep it, and the choices available to you. It applies to visitors, registered users, partners, and job applicants. Our services are intended for general audiences; if you are under the age required by your local law to give consent, please use our services only with a parent or guardian.

2. Data we collect and sources
We collect information that you provide directly (for example, name, email, account details, support messages, files you submit), information created during your use of the service (usage logs, device/browser details, approximate location from IP, settings, preferences), and information from cookies or similar technologies. If you contact support or sales, we retain communication records to resolve your request. Where required, we ask for your consent before using optional analytics or marketing technologies.

3. How and why we use data
Personal data is processed to deliver and maintain the service, provide customer support, personalise features you choose to use, secure accounts, prevent fraud and abuse, comply with legal obligations, and communicate important updates. Processing is based on one or more of the following: performance of a contract, our legitimate interests (for example, service improvement and security), your consent (which you may withdraw at any time), and compliance with law. We do not sell personal data. Where we rely on analytics or A/B testing, results are used in aggregate to improve reliability and usability.

4. Sharing, transfers, retention, and cookies
We share data with vetted service providers that help us host, operate, deliver email, process analytics, or provide customer support—each bound by contractual confidentiality and data protection obligations. We may disclose data if required by law or to protect rights, safety, and integrity of the service, and in connection with a corporate transaction (if so, you will be informed of any material changes). Data may be transferred outside the EEA using safeguards such as Standard Contractual Clauses. We keep personal data only as long as necessary for the purposes described above, then delete or anonymise it according to documented schedules. Essential cookies enable core functionality; optional cookies (such as analytics) are used only with your consent and can be managed through your browser settings and our preferences tools.

5. Your rights and how to contact us
You may request access, correction, deletion, restriction, or portability of your personal data, and you may object to processing based on legitimate interests. Where processing relies on consent, you can withdraw it at any time without affecting prior lawful use. You also have the right to lodge a complaint with your local supervisory authority, such as the President of the Personal Data Protection Office in Poland (UODO). To exercise your rights or ask questions, contact us:

Contact Nudravax
Nudravax Sp. z o.o.
al. Grunwaldzka 472C (Olivia Star)
80-309 Gdańsk, Poland Olivia CentreOlivia Star Top
Email: [email protected]
Phone: +48 58 880 41 26
Office hours: Monday–Friday, 09:00–17:00 CET

We may update this policy when our practices change; significant changes will be communicated through the service.